FREQUENTLY ASKED QUESIONS

How do I receive information about Artist Classroom Live with Pam Wenger? 
Complete the form at the bottom of this page to join theArtist Classroom Live with Pam Wenger email list and/or mailing list to receive registration notices and other event updates. 

Where is Artist Classroom Live with Pam Wenger taking place?

Artist Classroom Live with Pam Wenger will be held in Lancaster, PA at the Lancaster Marriott at Penn Square. Visit our Venue page for complete details.

25 S Queen St
Lancaster, PA 17603
United States

Who do I contact with questions?
Artist Classroom Live with Pam Wenger is presented by Artists Network and Golden Peak Media. If you have any questions or concerns, please contact us HERE

What does it cost to attend?
Pricing can be found on the Register Page.

There is also a list of materials and paper that you will need to recreate the paintings shown in each class.

How do I register for Artist Classroom Live with Pam Wenger live online classes?

Click here!

When you register online, it is through a secure registration and payment process. Your registration confirmation will be sent to you via email. You will also receive updates on classes, instructors, special events, and more. (Note: Registration confirmation and email updates are sent to the email address used to register.)

What forms of payment do you accept?
VISA, MasterCard, Discover and American Express

What is the cancellation policy?

Due to limited seating availability and instructor commitments, if you need to cancel your registration please do so as early as possible. You may cancel via your confirmation email or by emailing us HERE. If you cancel your registration, it will be subject to the following cancellation and refund policy:

  • Cancellations made on or before May 1, 2025 will receive a full refund*
  • Cancellations made by June 1, 2025 can choose to receive either a 50% refund of the order total or a Rollover Credit
  • Cancellations made by June 31, 2025 are not eligible for a refund, but are eligible for a Rollover Credit
  • Cancellations made on or after July 1, 2025 will not be eligible for a refund or Rollover Credit

*A 20% processing fee will be deducted from registration refunds. Registrant substitutions will not be granted. 

Rollover Credit
Rollover credits expire two (2) years after the date issued and may be used for any Artists Classroom event.

If you are eligible for a Rollover Credit, a unique code will be sent to the email address used to register for the event. Please allow 10 business days for this code to be sent. If after 10 days you do not receive your code, please check your spam folder. If you still do not see the email, reach out to our team directly HERE.

If Artist Classroom Live with Pam Wenger is sold out, can I be put on a waitlist?
Yes. Simply select “Add to Waitlist” and continue checking out. 

How do I cancel my registration on the website?
Please email customer service by clicking here to request a cancellation.

Can I register for a friend?
You sure can! There is a step in the registration process where you are asked if you want to add any additional people. That is where you would enter their information, including their email address to ensure they also receive any updates.

How do I receive my Order Confirmation and Materials List?
You will receive your Order Confirmation email immediately after placing your order. You will also find a link to print your Materials List in your Order Confirmation. 

What supplies do I need?
You can download the supply list by clicking here.

How do I become a Sponsor?
Email srubin@goldenpeakmedia.com for more information.

How do I learn about teaching at future Artists Classroom LIVE events?
Email srosner@goldenpeakmedia.com for more information and to be added to the notification list. When the live online class Proposal Request for the next event is available, it will be posted on our homepage.

I have special needs; can you help me?
Please let us know your special needs as soon as possible by sending an email to customer service.

Can I register on-site?
Unfortunately, no, you can not.  Registration will close 1 week before the event, or earlier if the workshops sell out.